Privacy Policy

1. Information We Collect

When you make a reservation, submit an enquiry, or interact with our website, we may collect personal information including your name, email address, phone number, postal address, and payment information (where applicable). We also collect non-personal data such as browser type, IP address, and pages visited through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations and enquiries
• Communicate with you about your stay and our services
• Improve our website, services, and guest experience
• Send promotional offers and newsletters (with your consent)
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers (e.g., booking platforms, payment processors) solely for the purpose of delivering our services. All third parties are required to handle your data in compliance with applicable laws.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at gm.shankh@dewdrophotels.co.in.

7. Contact

For any privacy-related questions, please reach out to us:

Hotel Dew Drop Shankh
Ram Talai Chownk, GT Road, Amritsar, Punjab 143001
Email: gm.shankh@dewdrophotels.co.in
Phone: +91 94171 27963